Customer
Care
At Chrimata we are committed to providing exceptional service to our esteemed clientele. Our Customer Care team is here to ensure your shopping experience is as luxurious and seamless as our curated collections.
Personalized Assistance
Our dedicated Customer Care team is available to assist you with any inquiries or concerns. Whether you need help with sizing, styling advice, or have questions about our exclusive collections, we are here to provide personalized assistance tailored to your needs.
Contact Us
For immediate assistance, please contact our Customer Care team via:
Sizing and Fit Guidance
We understand the importance of finding the perfect fit, especially for luxury garments. Our detailed size guide is designed to help you select the right size with confidence. Additionally, our Customer Care team is available to offer personalized sizing advice.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, please refer to our Returns Policy for detailed instructions. Our Customer Care team is also available to assist you with the process to ensure it is as smooth and convenient as possible.
Feedback and Suggestions
Your feedback is invaluable to us. We welcome your suggestions on how we can enhance your shopping experience. Please feel free to share your thoughts by contacting us via email or our contact us form.
At Chrimata, your satisfaction is our highest priority. We are here to ensure that every aspect of your experience with us embodies the luxury and sophistication you deserve.
Privacy & Safety
We are dedicated to maintaining the confidentiality of your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. Key points include:
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Data Collection: We collect personal information such as your name, email address, shipping address, and payment details to process your orders and provide a personalized shopping experience.
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Data Usage: Your information is used solely for processing transactions, managing your account, and enhancing your shopping experience. We do not sell or share your personal data with third parties for marketing purposes without your explicit consent.
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Data Protection: We implement robust security measures to protect your data against unauthorized access, alteration, or disclosure. This includes encryption technologies and secure servers.
If you have any questions or concerns about our Privacy and Safety policies, please do not hesitate to contact our Customer Care team at
shop.chrimata.clothing@gmail.com
At Chrimata your privacy and safety are our top priorities. We are committed to providing you with a secure and trustworthy shopping experience.
Payment Methods
- Credit / Debit Cards
- PAYPAL